Sales Operations Business Analyst

2 days ago

Alimos, Attica, Greece FAMAR Full time €25,000 - €40,000 per year

FAMAR
is a European Contract Manufacturing and Development partner, for the Pharmaceutical and Healthcare industry. Building on our 75 years' expertise, we are your reliable partner to deliver flexible solutions, from development to production and distribution. Driven by our customer-care mindset, we offer services covering the majority of pharmaceutical forms, while providing a particularly strong expertise in Liquids, Ointments and Creams. Through the outstanding knowledge and commitment of our 1.850 employees and with a network of 6 production sites and 2 R&D units, we supply a wide range of 1.800 products for more than 80 international markets.

We are currently looking to recruit a professional to fill the position of
Sales Operations Business Analyst
, based in Greece.

DUTIES AND RESPONSIBILITIES:

Market Intelligence

  • Provide market intelligence, costing and target pricing information
  • Analyze and provide reports on market sales data via MIDAS/IQVIA online platform
  • Scout and benchmark online market pricing; feed insights into target pricing models
  • Develop and maintain cost/price intelligence modelling to support target pricing and Focus selling initiatives

Reporting

  • Managing and maintaining master data information (i.e. sales/quotation databases, contract management data)
  • Record, screen, and consolidate Commercial Sales data (new business agreements), ensuring proper monthly and annual reporting requirements
  • Maintain and update Sales Pipeline database
  • Coordinate and prepare monthly and annual management commercial reports
  • Monitor and report Business Development activity (Lead Management, Sales Effectiveness)

RfQ Process

  • Coordinate RFQ workflow: track progress, flag issues, and drive timely quote delivery
  • Prepare weekly internal tracking reports and related RFQ status weekly management reports
  • Maintenance and continuous improvement of internal Quotation tools and templates.

CRM

  • CRM Master data setup and maintenance
  • Monitor sales team data input, to ensure coherence and accuracy of data input by Sales teams.
  • Support sales team on updating CRM platform with additional information and documentation

PROFILE/ SKILLS:

  • Bachelor's or Master's Degree in Business Administration, Finance, Economics, Data Science or related field
  • Strong analytical and problem-solving skills, ability to manage timelines and setting priorities
  • Strong Communication and interpersonal skills to work cross-functionally with Business Development, Finance, Operations
  • Prior experience ins Sales Operations, Commercial Reporting, Market Intelligence / Pricing within Pharma/CDMO is considered a strong asset
  • Excellent command of MS Office suite (Outlook, Word, Power point)
  • Proficiency in Microsoft Excel is required (at minimum know how on Pivot Tables, look up functions, and a plus if there is experience in Power Query, macros/VBA for automated reporting)
  • Data analytics, ability to integrate data from different sources.
  • Know how on Power BI report development, data modeling, dashboard design is a strong plus
  • Hands‑on use of CRM platforms (MS Dynamics 365 Sales) is a plus

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