Reservations & Sales Executive_Marathonas

5 days ago

Athens, Attica, Greece HOTELBRAIN Full time €25,000 - €40,000 per year

Reservations & Sales Executive

Responsible for the daily operation and performance of the Reservations Department, ensuring revenue goals are achieved while delivering exceptional guest service and maximizing sales opportunities.

Key Responsibilities:

  • Manage and monitor all reservation procedures to optimize room sales and occupancy.
  • Handle individual, group, and corporate reservations ensuring accuracy and timely communication.
  • Prepare and manage group quotations and contracts, liaising with partners and tour operators.
  • Implement pricing and yielding strategies in alignment with the hotel's revenue plan.
  • Maintain and update rates, availability, and content across all booking channels (PMS, IDS, official website).
  • Provide personalized assistance to guests, ensuring smooth booking experiences and promoting hotel services and upgrades.
  • Monitor and respond to guest feedback on review platforms (TripAdvisor, ) in a professional and brand-aligned manner.

Qualifications:

  • Degree in Hospitality, Tourism, or related field (preferred).
  • Minimum 2 years of experience in Reservations or Sales, ideally in 3*- 4* properties.
  • Proven experience in handling Group contracts and B2B accounts.
  • Knowledge of PMS systems (preferably PYLON) and channel management tools.
  • Excellent command of English & Greek; additional language is a plus.
  • Strong sales orientation, customer service mindset, and organizational skills.
  • Proficient in Microsoft Office; ability to multitask in a dynamic environment.
  • Flexible working hours.

An attractive package of benefits is offered according to qualifications

Should you wish to be a member of HotelBrain team, please send us your CV with a photo.

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