
Support Engineer
2 days ago
Περιγραφή θέσης
Ως Support Engineer – GNSS Spacialist στην Metrica θα ενταχθείς στην Ομάδα Τεχνικής υποστήριξης της εταιρείας και θα συμβάλεις ενεργά στην υποστήριξη των πελατών μας και του δικτύου Μονίμων Σταθμών Αναφοράς HxGN SmartNet . Η θέση περιλαμβάνει υποστήριξη του δικτύου και των πλατών, επικοινωνία με τους πελάτες και τους προμηθευτές μας στην Ελλάδα και το εξωτερικό και έχει έδρα την Αθήνα.
Κύρια καθήκοντα
- Παρακολούθηση του δικτύου μέσω web πλατφόρμας για εξασφάλιση της σωστής λειτουργίας του
- Συμμετοχή σε εξιδεικευμένη ομάδα ενεργής παρακολούθησης των KPIs του δικτύου
- Παραμετροποίηση εξοπλισμού και σταθμών αναφοράς του δικτύου
- Επικοινωνία με κατασκευαστικούς οίκους για επίλυση προβλημάτων
- Εκπαιδεύσεις πελατών στην χρήση εξοπλισμού και λογισμικών
- Υποστήριξη συνδρομητών του δικτύου Μόνιμων Σταθμών Αναφοράς HxGN SmartNet
- Υποστήριξη σε όλες τις εργασίες του Τμήματος
- Τηλεφωνική και δια ζώσης υποστήριξη πελατών
Δεξιότητες
- Γνώσεις τεχνολογίας GNSS ή Γεω-πληροφορικής
- Άριστη γνώση Η/Υ και ευχέρεια στη χρήση ειδικών λογισμικών όπως Τοπογραφικών, CAD, G.I.S.\
- Ευχέρεια στην χρήση λογισμικών γραφείου (Word, Excel, Powerpoint (κλπ)
- Iκανότητα διαχείρισης πελατών
- Άριστη γνώση Αγγλικών
Προσωπικά Χαρακτηριστικά
- Θετικό πνεύμα/αισιοδοξία/ενθουσιασμός
- Έμφαση στην επικοινωνία
- Εντιμότητα
- Πνεύμα ομαδικής εργασίας και διαμοίρασης της γνώσης
- Συνέπεια/ευσυνειδησία/υπευθυνότητα/οργάνωση/επαγγελματισμός
Εκπαίδευση και / ή Εμπειρία:
- Πανεπιστημιακή ή Τεχνολογική Εκπαίδευση στους τομείς της Τοπογραφίας, Γεωπληροφορικής ή παρεμφερούς αντικειμένου
- Μεταπτυχιακός τίτλος επιθυμητός
- Εμπειρία στην χρήση Τοπογραφικών Οργάνων επιθυμητή
- Ανάλογη εργασιακή εμπειρία θα εκτιμηθεί
Λοιπές Προϋποθέσεις
- Εκπληρωμένες στρατιωτικές υποχρεώσεις για τους άντρες υποψήφιους
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