Customer Service Specialist

1 week ago


Athens, Attica, Greece adapa Group Full time €20,000 - €25,000 per year

Customer Service Specialist – Athens, Greece

Packaging isn't just about wrapping things — it's about understanding the product, the market, the evolving needs of the people who rely on it, and adapting to it.

Join
adapa Greece Komotini S.A
., part of the adapa Group, a leader in flexible packaging solutions. We are looking for a
Customer Care Specialist
to strengthen our Customer Care team in Athens Greece.

This role is key to ensuring smooth order processing and excellent customer experience.

What you'll do:

  • Manage incoming customer orders and monitor the production process.
  • Track shipments until delivery, keeping customers informed throughout.
  • Support the Sales team and respond to customer inquiries professionally.

What we're looking for:

  • Bachelor's degree (or equivalent).
  • Excellent
    English
    and
    French
    communication skills.
  • Excellent knowledge of
    MS Office
    and familiarity with
    ERP systems
    .
  • Outstanding communication, organizational, and time management skills.
  • Team player with adaptability; prior customer service experience is a plus.

What We Offer

  • Competitive salary & private health insurance.
  • Stable role in a growing international company
  • Continuous training and career development opportunities.

Apply now and become part of a dynamic team shaping the future of packaging



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