Customer Service Specialist

1 day ago


Athens, Attica, Greece c674eec0-b2e8-4b80-944f-3c7624cec5dd Full time €20,000 - €25,000 per year

Η 
Hatzi Filax Group
 αναζητά, για λογαριασμό πελάτη της, 
μιας δυναμικά αναπτυσσόμενης εταιρείας χρηματοοικονομικών υπηρεσιών,
έναν/μία 
Customer Service Representative
.

Ο ρόλος αφορά την επικοινωνία με πελάτες μέσω τηλεφώνου, με στόχο την εξυπηρέτηση, ενημέρωση και υποστήριξή τους σε θέματα που αφορούν τις υπηρεσίες της εταιρείας.

Καθήκοντα

  • Επικοινωνία με πελάτες για παροχή πληροφοριών και καθοδήγησης σχετικά με τις υπηρεσίες της εταιρείας.
  • Καταγραφή και διαχείριση αιτημάτων με επαγγελματισμό και ευγένεια.
  • Συνεργασία με τα υπόλοιπα τμήματα για την άμεση εξυπηρέτηση των πελατών.
  • Παρακολούθηση βασικών δεικτών ικανοποίησης πελατών.

Προφίλ Υποψηφίου

  • Σπουδές Ανώτερης ή Ανώτατης Εκπαίδευσης.
  • Εξαιρετικές επικοινωνιακές δεξιότητες και ευγένεια στην τηλεφωνική επικοινωνία.
  • Ομαδικό πνεύμα και διάθεση για μάθηση.
  • Προηγούμενη εμπειρία 1-3 ετών. Θα θεωρηθεί επιπλέον προσόν προϋπηρεσία customer service.

Προσφέρονται

  • Σταθερό ωράριο (Δευτέρα–Παρασκευή).
  • Φιλικό και υποστηρικτικό εργασιακό περιβάλλον.
  • Εκπαίδευση και συνεχή επαγγελματική ανάπτυξη.
  • Ανταγωνιστικό πακέτο αποδοχών.

Περιμένουμε το βιογραφικό σας

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