B2B Payments Partnerships Specialist

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay with the Athens office being one of the largest, hosting around 640 employees working from the center of Athens for the rest of the world.

Position summary

B2B Payments is a value stream at Etraveli Group's FinTech division, dedicated to strengthening the company's competitive edge by optimizing the business value derived from outbound payments to airlines.

The Partnerships team sources and manages payments services that enable B2B Payment product capabilities through optimized, automated, and real-time payouts — all at the scale demanded by a global leader in air travel distribution.

The Specialist in the B2B Payments Partnerships team, is responsible for ensuring that sourced services are efficiently onboarded, operated, and fully leveraged to support Etraveli Group's business model.

Moreover, the team ensures compliance with contractual agreements, monitors partner performance, and maintains accurate partnership documentation. Additionally, the Specialist supports business case validation with business analytics and fosters relationship development through effective communication. They are the primary liaison for partners, overseeing the onboarding process and managing operational issues. 

Responsibilities

• Take an active part in the evolution of the B2B Payments ecosystem of banks, fintechs, card schemes, and other payment service providers to align with and support the B2B Payment product mission.
• Manage a portfolio of sourced payment products and services, driving their utilization, and continuous optimization.
• Act as the relationship counterpart to the partners' account manager to maintain a healthy relationship and manage ongoing operational issues.
• Conduct periodic controls to ensure alignment between expected and actual results, and monitor contractual commitments.
• Contribute to the generation of insights that provide actionable recommendations to support ad-hoc business cases and decision-making.
• Support the onboarding process for new partners and ensure a seamless introduction of their products.
• Maintain up-to-date relationship information such as documentation for contract, implementation details and notification management.
• Serve as the internal subject matter expert on each partner's product, process, reporting,  data definitions, and management systems to ensure smooth interoperability with internal operations.

Requirements

• Degree in Business, Technology, Science or other relevant field.
• 2-3 years work experience in Product Management, Business Operations, Vendor/Partner Relations, or Service Enablement, within a technology-driven company, involving external partners or platforms.
• Experience working with data to support decision-making, reporting, or performance monitoring.
• Confident in written and verbal communication in English, particularly in a business context and when interacting with external stakeholders.
• Proficient in Excel or Google Sheets for data handling and reporting.
• Exposure to using BI platforms (e.g. Power BI, Tableau, Qlik) for business reporting.
• Experience managing task timelines, coordinating across functions, or supporting implementation processes.
• Well-organized and detail-oriented, with a strong focus on keeping processes moving efficiently.
• Capacity to work independently and as a team member with minimal supervision.
• High level of responsibility & integrity combined with eagerness to work in a multicultural, international environment subject to continuous changes.

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Health Benefits - Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility #LI-Hybrid
• Office in the City – We sit on bright, large floors (over 4000㎡) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Team activities - We also like to schedule company/department/team activities and events outside the office space
• Fun & Work - We have a relaxed work environment where you can enjoy free breakfast, beverages & fruits, playing ping pong or video games.

*If interested, please send your CV in English*

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.