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Customer Support Specialist for Electronic Payment Solutions
2 weeks ago
This role involves providing exceptional customer support for electronic payment solutions. As a Customer Support Specialist, you will be the primary point of contact for customers and clients requesting assistance with their POS devices.
Responsibilities:
- Answer inquiries from retailers, merchants, and shop owners related to their POS devices.
- Troubleshoot issues and guide customers towards desired outcomes.
- Resolve issues efficiently, ensuring customer satisfaction.
Requirements:
- Language Skills: Fluency in Finnish and very good use of English (both written and spoken).
- Customer Support Experience: Prior work experience in a customer support role is advantageous.
- Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality.
- Tech Proficiency: Familiarity with Android OS, advanced PC skills, and a willingness to learn.
What We Offer:
- A competitive monthly salary plus additional benefits.
- Referral Program: Bring your friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
Working with Us:
We are a multinational company dedicated to providing technology for electronic payment transactions. Our products include POS electronic payment devices with their own operating systems, security and encryption software, and certified payment software. We foster diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
Join Our Team:
This is an excellent opportunity to advance your career and work for one of the biggest brands worldwide. Develop strong experience and skills while representing our company globally.
