Customer Support Specialist – Italian or Spanish

6 days ago

Athens, Attica, Greece People by Gaby Full time €20,000 - €25,000 per year

Job Title:
Customer Support Specialist – Italian or Spanish (Greece)

Location:
Athens, Greece (Hybrid)

Contract Type:
Full-time, Permanent

Job Overview:

Do you have a passion for technology and a dedication to outstanding customer service? Join an international team in Athens and support customers of a world-class brand.

As a
Customer Support Specialist
, you'll assist customers with their devices, answer questions, and provide guidance on product use and troubleshooting. This is your chance to work in a dynamic environment while growing your career in Greece

What You Will Be Doing:

  • Handle incoming calls, emails, and chats from customers.
  • Provide information and assistance on different products.
  • Troubleshoot technical issues and offer solutions.
  • Process warranty claims, repairs, and replacements.
  • Recommend products based on customer needs.
  • Ensure customer satisfaction through professional communication.

Requirements:

  • Fluency in
    Italian or Spanish
    , plus basic English.
  • Strong communication and problem-solving skills.
  • Previous customer support or related experience is a plus.
  • Must be
    legally authorized to work in the EU
    . Accepted documents include: EU Citizenship OR Full-purpose & Specific-purpose work permit card

What We Offer:

  • Relocation support: flights, accommodation & housing assistance.
  • Competitive monthly salary + 2 extra salaries per year.
  • Referral program with great bonuses.
  • Health care benefits and employee discounts.
  • Paid training on products and customer service techniques.
  • Career growth and development opportunities.
  • Special events, social activities, and community programs.
  • Free online Greek language courses.
  • Modern offices with excellent facilities.

This is a great opportunity to
build your career, gain international experience, and live in beautiful Greece

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