Electronic Payment Specialist

1 week ago

Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878
Job Overview:
  • Primary Point of Contact: Be the first point of contact for customer and client requests.
  • Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices.
  • Troubleshooting: Discover and troubleshoot issues, guiding customers toward desired outcomes.
Join Our Nordic Customer Experts Team
We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software, and certified payment software.

What you will do:
  • Timely Issue Resolution: Resolve issues efficiently, ensuring customer satisfaction.
  • Excellence in Interaction: Strive for excellence in every customer interaction, promoting increased product usage and loyalty.
  • Goal-Oriented: Commit to meeting personal and team targets.
Required Skills and Qualifications:
  • Language Skills: Fluency in Norwegian and very good use of English (both written and spoken).
  • Customer Support Experience: Prior work experience in a customer support role is advantageous.
  • Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality.
  • Tech Proficiency: Familiarity with Android OS, advanced PC skills, and a willingness to learn.
  • Team Spirit: Demonstrate genuine ownership and an unbreakable team spirit.
  • Adaptability: Thrive in a fast-paced environment.
Benefits:
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

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