Customer Service Specialist
1 week ago
Customer Service Specialist – Athens, Greece
Packaging isn't just about wrapping things — it's about understanding the product, the market, the evolving needs of the people who rely on it, and adapting to it.
Join adapa Greece Komotini S.A., part of the adapa Group, a leader in flexible packaging solutions. We are looking for a Customer Care Specialist to strengthen our Customer Care team in Athens Greece.
This role is key to ensuring smooth order processing and excellent customer experience.
What you'll do:
- Manage incoming customer orders and monitor the production process.
- Track shipments until delivery, keeping customers informed throughout.
- Support the Sales team and respond to customer inquiries professionally.
What we're looking for:
- Bachelor's degree (or equivalent).
- Excellent English and French communication skills.
- Excellent knowledge of MS Office and familiarity with ERP systems.
- Outstanding communication, organizational, and time management skills.
- Team player with adaptability; prior customer service experience is a plus.
What We Offer
- Competitive salary & private health insurance.
- Stable role in a growing international company
- Continuous training and career development opportunities.
Apply now and become part of a dynamic team shaping the future of packaging
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