Junior Jira Administrators – Operations Support

What impact will you make?

Are you looking for an
opportunity
in
Thessaloniki
that offers you a
hybrid working model?

Are you ready to work on
large scale projects for industry-leading clients
around the world and elevate your
career
to an
international level?

If so, check below for more info about this career
opportunity

You bring passion, we bring opportunities

#YourOpportunity

Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its
Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina
- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.

Deloitte is an ideal working environment for
both young and senior professionals
who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team.

We are currently seeking ambitious team players to become part of our
Enterprise, Technology & Performance
within our
Technology & Transformation
department in
Thessaloniki
who will be working directly with Deloitte Germany.

#YourServiceLine

Technology & Transformation

Our Technology & Transformation teams empower organizations to navigate the future through technology-driven business transformation. Combining deep industry knowledge with cutting-edge technology, we deliver tailored solutions that drive innovation, enhance efficiency, promote cybersecurity, and foster sustainable growth.

#AboutYourTeam

Take the next step in your professional career or start your journey after completing a commercial or technical degree, with diverse topics focused on business resilience and risk mitigation for our clients.

Our
Business & Technology Center
takes on a variety of tasks, including the implementation and management of risk-related processes, tools, and documentation for well-known clients. We work on current topics such as cyberattacks, compliance, data protection, identity management, contract management, sustainability, and project risks.

Secure our shared success and make a difference with us – as an Atlassian Specialist (m/f/d).

#AboutYourRole

As an Atlassian specialist in the operations team, you support clients in operations as well as 2nd and 3rd level support.

Your main responsibilities include:

• Operations:
  Monitoring and ensuring the availability of Atlassian environments
• Troubleshooting:
  Proactive troubleshooting and application of security patches
• 2nd and 3rd Level Support:
  Proactive error analysis and application of security patches. Direct support for user inquiries and issue resolution.

#Key Qualifications

• Bachelors degree preferably in
  Computer Science, Computer Engineering, Information
  Systems
  or related.
• Basic understanding of Atlassian products (Jira, Confluence).
• Familiarity with ITSM processes and ticketing systems.
• Strong command of the
  English language
• Analytical and proactive mindset with a structured approach to problem-solving
• Adaptable and resilient, thriving in dynamic environments and embracing new challenges
• Excellent team player with clear and effective communication skills

#Bonus Qualifications

• German Language Skills
• IT Service Management Technical Delivery Accreditation
• Product Development Technical Delivery Accreditation
• Familiarity with Jira/Confluence administration (data center incidents)

If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you're ready for Deloitte

#WhatWeOffer

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:

Modern hybrid workplace, characterized by flexibility and Smart Working

Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)

Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.

Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends

Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust

? Diverse culture and active communities that enable you to bring yourself to work

Team Building and Corporate Social Responsibility Activities

A buddy to support you with your onboarding

Extra days of annual leave

Private medical health insurance plan

Ticket restaurant card

? Exclusive Discounts to several retail providers, restaurants and others

Mobile phone

Fresh fruits and unlimited coffee everyday at our offices

Please note that all well-being benefits mentioned above are subject to annual review.

About Deloitte

#OurServices

Deloitte offers integrated services that include Audit & Assurance, Technology & Transformation, Strategy Risk & Transactions Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.

#OurPurpose

We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It's about being the first choice for the largest and most influential clients, and the first choice for the best talent.

#OurValues

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture.

#OurTalentExperience

From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.

Sounds like the sort of role for you? Apply now