Czech Speaking Customer Support for Automotive Insurance
5 days ago
Join Our Automotive Team Patrique Mercier Recruitment ES is excited to announce an opportunity for a Czech Speaking Customer Support representative for our Automotive Insurance & Claims Department. If you are fluent in Czech and have an interest in helping customers through their insurance inquiries, this role is perfect for you
In this essential position, you will assist Czech-speaking customers with their insurance claims and inquiries, ensuring they have a smooth and efficient experience during the claims process. Whether you're helping with documentation or providing clarification on policy details, your role will be critical in maintaining customer confidence and satisfaction. If you're ready to make a meaningful impact in the automotive insurance sector, we encourage you to apply
Your Responsibilities- Provide exemplary customer support to Czech-speaking clients in the Automotive Insurance & Claims Department.
- Assist customers with inquiries regarding their insurance policies and claims processes.
- Document customer interactions accurately in our CRM system.
- Work collaboratively with team members to achieve service level targets and enhance customer satisfaction.
- Participate in ongoing training to stay informed about insurance regulations and product offerings.
Requirements
- Fluency in Czech (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
- A strong dedication to delivering high-quality customer service.
- Previous experience in customer support or insurance is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude and a problem-solving mindset.
- Strong attention to detail and analytical skills.
- Ability to manage multiple tasks and work effectively in a team-oriented environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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