Nordic Speaking Customer Service for Smart Home Technology Department
3 days ago
Patrique Mercier Recruitment PT is excited to announce an amazing opportunity for Nordic Speaking Customer Service Representatives for a cutting-edge Smart Home Technology Department. In this role, you will be part of an innovative team focused on improving the everyday lives of customers through smart technologies. You will provide exceptional support to customers in Nordic languages (Danish, Norwegian, Swedish, or Finnish), assisting with inquiries, troubleshooting issues, and guiding users to optimize their smart home systems. If you are tech-savvy, passionate about customer service, and eager to be part of the future of home automation, we would love to hear from you
Key Responsibilities- Provide top-notch customer support in the Nordic language of your expertise, handling inquiries related to smart home products and technologies.
- Assist customers with product setup, configuration, and troubleshooting to ensure a seamless experience with their smart home systems.
- Document customer interactions accurately, noting any issues and resolutions for future reference and quality improvement.
- Collaborate with technical teams to resolve complex issues and ensure customers receive timely and effective solutions.
- Stay updated on the latest trends and developments in smart home technology to provide informed advice and support.
- Engage proactively with customers, offering personalized assistance and recommendations based on their needs.
- Participate in training programs and knowledge-sharing sessions to enhance your expertise and service delivery.
Requirements
- Fluency in one or more Nordic languages (Danish, Norwegian, Swedish, or Finnish) and strong English communication skills, both written and spoken.
- Previous experience in customer service, especially in technology or related fields, is preferred.
- Strong troubleshooting skills and technical aptitude, with a desire to learn more about smart home technologies.
- Excellent communication and interpersonal skills, with a customer-centered approach.
- Able to work efficiently in a fast-paced environment, managing inquiries and tasks effectively.
- Attention to detail and organizational skills necessary for maintaining accurate records of customer interactions.
- A genuine interest in smart home technology and a proactive attitude toward helping customers.
Benefits
- Performance bonus.
- Transportation bonus.
- Private health care benefits
- 2 additional salaries per year.
- Fully paid training by certified instructors
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Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is thrilled to present a captivating opportunity for a Nordic Speaking Customer Service Representative in the Smart Home Technology Department. In this role, you will be an essential part of a dynamic team dedicated to supporting customers with cutting-edge smart home solutions. As a representative, you will assist...
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