Spanish Speaking Customer Service for Smart Home Technology Department
1 week ago
Patrique Mercier Recruitment PT is excited to present an excellent opportunity for a Spanish Speaking Customer Service Representative in the Smart Home Technology Department. This role is perfect for individuals who have a passion for technology and want to provide exceptional customer service to users of innovative smart home products. As a key member of our team, you will be responsible for assisting Spanish-speaking customers with their inquiries, troubleshooting issues, and providing guidance on smart home technology solutions. If you are eager to contribute to a cutting-edge industry and help customers enhance their living experience through smart technology, we would love to hear from you
Key Responsibilities- Provide top-notch customer support in Spanish, assisting users with inquiries related to smart home products and services.
- Guide customers through product setup, installation, and troubleshooting, ensuring a seamless user experience.
- Document all customer interactions accurately in the CRM system for tracking and improvement purposes.
- Collaborate with technical teams to escalate and resolve complex issues efficiently and effectively.
- Stay informed on the latest trends and features in smart home technology to provide relevant information to customers.
- Engage with customers proactively to understand their needs and enhance their experience with our products.
- Participate in training sessions to continually develop your knowledge and customer service skills.
Requirements
- Fluency in Spanish and strong English communication skills, both written and spoken.
- Previous experience in customer service, particularly in technology or smart home industries, is preferred.
- Strong problem-solving skills with a focus on delivering effective solutions to customers.
- Excellent verbal and written communication abilities, capable of conveying technical information clearly.
- Able to manage multiple tasks and prioritize effectively in a dynamic work environment.
- Attention to detail and strong organizational skills for maintaining accurate records.
- A genuine interest in smart home technology and a willingness to learn about new products and innovations.
Benefits
- Performance bonus.
- Transportation bonus.
- Private health care benefits
- 2 additional salaries per year.
- Fully paid training by certified instructors
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to present an excellent opportunity for a Spanish Speaking Customer Service Representative for the Smart Home Technology Department. In this innovative role, you will provide exceptional support to Spanish-speaking customers, assisting them with inquiries related to smart home products and services. Your expertise and...
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Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is excited to present an excellent opportunity for a Spanish Speaking Customer Service Representative within the Smart Home Technology Department. In this dynamic role, you will assist Spanish-speaking customers with inquiries related to smart home products and technologies, ensuring that they receive unparalleled support and...
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