Spanish Speaking Customer Service for Smart Home Technology Department
7 days ago
Patrique Mercier Recruitment PT is excited to present an excellent opportunity for a Spanish Speaking Customer Service Representative within the Smart Home Technology Department. In this dynamic role, you will assist Spanish-speaking customers with inquiries related to smart home products and technologies, ensuring that they receive unparalleled support and guidance. Your passion for technology and commitment to customer satisfaction will play a crucial role in helping customers optimize their smart home experience. Join us to become a vital part of a fast-paced environment dedicated to innovation and customer care.
Key Responsibilities- Provide exceptional customer support in Spanish, addressing inquiries and offering solutions related to smart home devices and applications.
- Assist customers with product setup, troubleshooting, and technical issues, enhancing their overall user experience.
- Document customer interactions accurately and maintain records in compliance with company standards.
- Collaborate with technical support teams to escalate and resolve complex issues in a timely manner.
- Stay informed about the product range and industry trends to provide customers with up-to-date and relevant information.
- Engage proactively with customers to understand their needs and ensure satisfaction with products and services.
- Participate in ongoing training programs to enhance your skills and knowledge of smart home technologies.
Requirements
- Fluency in Spanish and strong communication skills in English, both written and spoken.
- Experience in customer service, preferably in the technology or smart home industry, is highly regarded.
- Strong problem-solving skills with a focus on customer satisfaction.
- Excellent verbal and written communication abilities to engage effectively with customers.
- Able to multitask and manage inquiries efficiently in a remote work environment.
- Attention to detail and organizational skills for maintaining accurate customer records.
- A genuine interest in smart home technology and a willingness to learn about new products.
Benefits
- Performance bonus.
- Transportation bonus.
- Private health care benefits
- 2 additional salaries per year.
- Fully paid training by certified instructors
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Athens, Attica, Greece Patrique Mercier Recruitment PT Full timePatrique Mercier Recruitment PT is excited to present an excellent opportunity for a Spanish Speaking Customer Service Representative in the Smart Home Technology Department. This role is perfect for individuals who have a passion for technology and want to provide exceptional customer service to users of innovative smart home products. As a key member of...
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to present an excellent opportunity for a Spanish Speaking Customer Service Representative for the Smart Home Technology Department. In this innovative role, you will provide exceptional support to Spanish-speaking customers, assisting them with inquiries related to smart home products and services. Your expertise and...
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