German Speaking Customer Service for Smart Home Technology Department

1 week ago


Athens, Attica, Greece Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is proud to announce an exciting opportunity for a German Speaking Customer Service representative within the Smart Home Technology Department. Our agency specializes in connecting talented multilingual candidates with exceptional job opportunities around the world. In this role, based in a leading tech company, you will play a crucial part in delivering support and assistance to German-speaking customers who are navigating our innovative smart home products. This is more than just a customer service position; it's an opportunity to engage with cutting-edge technology while providing an outstanding experience to our clients. By joining Patrique Mercier Recruitment, you'll become part of a team dedicated to helping you succeed in your career while enjoying the benefits of a supportive work environment.

Responsibilities
  • Provide exceptional customer service to German-speaking clients regarding smart home technology.
  • Assist customers with product inquiries, installation guidance, and troubleshooting.
  • Handle customer feedback and complaints effectively, ensuring high levels of satisfaction.
  • Document customer interactions and solutions in our support systems.
  • Collaborate with technical teams to resolve issues and improve product offerings.
  • Stay updated on the latest smart home technologies and company products to assist customers effectively.

Requirements

  • Fluency in German and English (both written and spoken).
  • Previous experience in customer service, particularly in the technology sector, is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Ability to multitask and handle inquiries efficiently in a fast-paced environment.
  • Familiarity with smart home technology or consumer electronics is a plus.
  • Willingness to work in a dynamic team environment and embrace innovative practices.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
  • Free Greek Lessons, Engagement Activities


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