Polish Speaking Technical Support for E-commerce Tools in Greece Paid Relocation

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment JP is thrilled to announce an exciting opportunity for a Polish Speaking Technical Support Specialist for our E-commerce Tools division, based in the stunning environment of Greece This role comes with a fully paid relocation package, making your move both easy and enjoyable. As a specialist in this position, you'll provide top-notch technical support to Polish-speaking clients using innovative e-commerce products and services. This role will allow you to expand your technical expertise while enjoying the rich culture and lifestyle that Greece offers. If you're ready for a new challenge and passionate about helping customers succeed, this position might be for you

Responsibilities
  • Assist Polish-speaking customers with technical support inquiries via phone, email, and chat related to e-commerce tools.
  • Troubleshoot and resolve technical issues promptly and professionally.
  • Document all customer interactions, inquiries, and solutions accurately in the CRM system.
  • Collaborate closely with product and engineering teams to escalate and address complex concerns.
  • Stay updated on product knowledge to efficiently guide customers in using our e-commerce solutions.
  • Contribute ideas for improving support processes and enhancing the overall customer experience.
  • Participate in training sessions and support new team members as needed.

Requirements

  • Fluency in Polish and English, both written and spoken.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Prior experience in technical support or customer service in an e-commerce environment is a plus.
  • Ability to learn and adapt to new technologies quickly.
  • A team-oriented attitude with a passion for helping others succeed.
  • Willingness to relocate to Greece and fully embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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