IT Support Assistant

4 days ago

Athens, Attica, Greece MAS Europe Full time

We are seeking a proactive and solutions-driven IT Support Assistant to join our team. If you're passionate about technology and thrive in dynamic environments, this is a great opportunity to contribute to our company's tech infrastructure and support a growing team. 

Key Responsibilities:

  • Serve as the first point of contact for IT-related queries via our helpdesk.
  • Diagnose and resolve hardware, software, and system issues promptly.
  • Set up, configure, and maintain computer systems, laptops, and peripherals.
  • Maintain up-to-date IT documentation, including inventory records and manuals.
  • Assist in network and server administration tasks.
  • Collaborate with the IT team on the rollout and support of new tools and technologies.
  • Perform regular system updates and maintenance to ensure security and performance.
  • Provide basic training and guidance to staff on IT systems and best practices.

Requirements

  • Bachelor's degree in Information Technology or a related field. 
  • Additional IT certifications are a strong plus. 
  • Previous experience in a similar IT support role. 
  • Hands-on experience with Microsoft 365 administration (user management, security, compliance). 
  • Strong working knowledge of both Windows and Linux operating systems. 
  • Familiarity with network protocols, routers, switches, and other networking equipment. 
  • Excellent troubleshooting and communication skills. 
  • Highly organized with great attention to detail. 
  • Able to work independently and collaborate effectively with team members. 

Benefits

  • Competitive salary and benefits package.  
  • Private health insurance.   
  • Parking Facilities.
  • Long-term career growth in the maritime and energy sector.  
  • Ongoing learning and development opportunities.

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