Flemish Speaking Customer Service for Digital Marketing
5 days ago
Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Flemish Speaking Customer Service Representative within the Digital Marketing & SEO Solutions Department. This position offers a unique chance to work with a dynamic team focused on helping clients enhance their online presence and succeed in the digital landscape.
Responsibilities- Provide exceptional customer service to Flemish-speaking clients via phone, email, and chat, addressing inquiries related to digital marketing and SEO solutions.
- Assist clients with understanding the company's services and how they can benefit their business.
- Guide customers through the onboarding process, ensuring they have all the necessary information to get started.
- Handle customer complaints and queries with professionalism, ensuring timely and effective resolution.
- Collaborate with the marketing and technical teams to provide clients with the best solutions tailored to their needs.
- Keep up-to-date with industry trends, digital marketing strategies, and company offerings to provide accurate and helpful advice.
- Document all customer interactions thoroughly to ensure follow-up and service improvement.
Requirements
- Fluency in Flemish and English (knowledge of additional languages is a plus).
- Experience in customer service, preferably in the digital marketing or technology sector.
- Strong communication skills and a customer-oriented mindset.
- Ability to understand and discuss digital marketing concepts, including SEO.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills and the ability to handle multiple tasks.
- A proactive approach to problem-solving and a willingness to learn about digital marketing trends and tools.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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