Portuguese Speaking Customer Service for Digital Marketing
5 days ago
Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a Portuguese Speaking Customer Service Representative for the Digital Marketing & SEO Solutions Department. This role is ideal for individuals passionate about digital marketing and providing top-notch customer support to Portuguese-speaking clients.
Responsibilities- Provide exceptional customer service to Portuguese-speaking clients through various channels, including phone, email, and chat.
- Assist customers with inquiries related to digital marketing solutions, SEO services, and account management.
- Resolve customer complaints and issues in a timely and professional manner to ensure satisfaction.
- Document interactions with customers accurately, maintaining detailed records to facilitate future communications.
- Stay updated on the latest digital marketing trends and the company's offerings to effectively assist clients.
- Collaborate with internal teams to address specific customer needs and improve service delivery.
- Contribute to team goals by actively participating in service enhancement initiatives and providing constructive feedback.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Previous experience in customer service, preferably in a digital marketing or tech-related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a proactive approach to customer support.
- Proficient in using customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- A keen interest in digital marketing, SEO, and current online trends.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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