Spanish Speaking Customer Service for Digital Marketing

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a Spanish Speaking Customer Service Representative for our Digital Marketing & SEO Solutions Department. This position is ideal for individuals who are passionate about digital marketing and have a strong commitment to providing outstanding service to Spanish-speaking clients.

Responsibilities
  • Provide exceptional customer service to Spanish-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with inquiries related to digital marketing and SEO services, addressing their needs effectively.
  • Resolve customer complaints and issues in a timely manner, ensuring a high level of satisfaction.
  • Document customer interactions accurately and maintain detailed records in the company's CRM system.
  • Collaborate with the Digital Marketing team to understand services and answer customer questions thoroughly.
  • Stay updated on the latest trends in digital marketing and SEO to provide knowledgeable assistance.
  • Foster positive relationships with customers by actively listening and responding to their feedback and needs.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, preferably within the digital marketing or technology sector.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple inquiries and work in a fast-paced environment.
  • Proficient in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • A genuine interest in digital marketing and SEO solutions.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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