Czech Speaking Customer Service for Digital Marketing
5 days ago
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Czech Speaking Customer Service Representative within the Digital Marketing & SEO Solutions Department. This role is ideal for individuals passionate about digital marketing and eager to support Czech-speaking clients in maximizing their online presence.
Responsibilities- Provide outstanding customer service to Czech-speaking clients via phone, email, and chat, addressing inquiries related to digital marketing and SEO solutions.
- Assist customers with understanding the functionalities of various digital marketing tools and services offered by the company.
- Resolve customer inquiries and issues promptly to ensure a high level of satisfaction and retention.
- Document customer interactions accurately and maintain comprehensive records in the customer management system.
- Collaborate with internal teams to provide customers with tailored solutions and support related to their marketing goals.
- Stay updated with industry trends and product offerings to provide knowledgeable support and recommendations.
- Promote a positive and professional brand image in all customer interactions.
Requirements
- Fluency in Czech and English, both written and spoken.
- Experience in customer service, preferably in digital marketing, SEO, or technology sectors.
- Strong communication and interpersonal skills.
- Ability to troubleshoot technical issues and provide effective solutions.
- Proficiency in customer service software and Microsoft Office Suite.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks.
- A keen interest in digital marketing and a desire to help clients succeed online.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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