Czech Speaking Customer Service for Digital Marketing

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Czech Speaking Customer Service Representative within the Digital Marketing & SEO Solutions Department. This role is ideal for individuals passionate about digital marketing and eager to support Czech-speaking clients in maximizing their online presence.

Responsibilities
  • Provide outstanding customer service to Czech-speaking clients via phone, email, and chat, addressing inquiries related to digital marketing and SEO solutions.
  • Assist customers with understanding the functionalities of various digital marketing tools and services offered by the company.
  • Resolve customer inquiries and issues promptly to ensure a high level of satisfaction and retention.
  • Document customer interactions accurately and maintain comprehensive records in the customer management system.
  • Collaborate with internal teams to provide customers with tailored solutions and support related to their marketing goals.
  • Stay updated with industry trends and product offerings to provide knowledgeable support and recommendations.
  • Promote a positive and professional brand image in all customer interactions.

Requirements

  • Fluency in Czech and English, both written and spoken.
  • Experience in customer service, preferably in digital marketing, SEO, or technology sectors.
  • Strong communication and interpersonal skills.
  • Ability to troubleshoot technical issues and provide effective solutions.
  • Proficiency in customer service software and Microsoft Office Suite.
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks.
  • A keen interest in digital marketing and a desire to help clients succeed online.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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