Italian Customer Technical Advisor

4 days ago

Athens, Attica, Greece Cross Border Talents Full time

Cross Border Talents is looking for Italian Speakers to work in Athens, Greece. Are you interested in moving abroad?

Your Role as a Customer Technical Advisor:
  • Respond and record consumer inquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.

Requirements

Requirements for the Customer Technical Advisor:
  • High School Diploma or Higher;
  • Native/Fluent Italian;
  • Good level of English, C1;
  • Writing speed: 20 words per minute;
  • Active Listening;
  • Good Problem Solving Skills;
  • Strong troubleshooting Skills.

Benefits

Cross Border Talent's Offer:
  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Greek lessons.

  • Italian Customer Technical Advisor

    4 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    At the moment Cross Border Talents is looking for Italian speakers to work in Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Italian Speaking Technical Support Advisor

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Join Patrique Mercier Recruitment JP as an Italian Speaking Technical Support Advisor and work remotely from the beautiful landscapes of Greece This exciting opportunity allows you to provide exceptional technical support to our Italian-speaking clients from the comfort of your home while still experiencing the rich culture and lifestyle of Greece. As a key...

  • Italian Customer Advisor

    4 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    Cross Border Talents is recruiting a Italian Customer Advisor to work in Athens, Greece. Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey. Our 3 Seals of...

  • Italian Customer Advisor

    4 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    Cross Border Talents is recruiting a Italian Customer Advisor to work in Athens, Greece. Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey. Our 3 Seals of...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is excited to offer a rewarding opportunity for an Italian Speaking Technical Customer Agent in Athens, Greece. In this essential role, you will engage with our Italian-speaking customers, providing them with the technical support and solutions they need. Your expertise in troubleshooting technical issues will be vital in...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is on the lookout for an enthusiastic Italian Speaking Technical Customer Agent to join our team in Athens, Greece. This role is perfect for individuals who have a knack for technology and a passion for helping others. You will be responsible for assisting our Italian-speaking customers with their technical queries, ensuring...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is excited to announce a fantastic job opportunity for an Italian Speaking Technical Customer Agent in beautiful Athens, Greece. As a core member of our support team, you will play a crucial role in delivering unparalleled technical assistance to our Italian-speaking customers. Your responsibilities will include resolving...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is seeking a dedicated Italian Speaking Technical Customer Agent to join our dynamic team in Athens, Greece. In this role, you will serve as the first point of contact for Italian-speaking customers, providing them with expert technical support and assistance. Your responsibilities will include troubleshooting a variety of...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is excited to offer a position for an Italian Speaking Technical Customer Agent based in Athens, Greece. In this pivotal role, you will provide technical support to our Italian-speaking clients, assisting them with troubleshooting, inquiries, and product guidance. Your expertise and attention to detail will be crucial in...

  • Italian Speaking Technical Customer Agent

    4 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

    Join Patrique Mercier Recruitment JP as an Italian Speaking Technical Customer Agent in the vibrant city of Athens, Greece In this role, you will be at the forefront of customer support, assisting our Italian-speaking clients with their technical inquiries and ensuring they receive top-notch assistance. You will help customers troubleshoot technical issues...