Spanish Speaking Customer Support for Gaming

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support representative in our Gaming & Esports Department This role is perfect for individuals who are passionate about gaming and esports and are looking to provide top-notch customer service to a growing community of enthusiasts. In this position, you will assist Spanish-speaking customers with their inquiries, issues, and feedback, ensuring they have an exceptional experience. If you are fluent in Spanish and have a keen interest in the gaming world, we invite you to apply

Responsibilities
  • Provide excellent customer support via phone, email, and chat in Spanish.
  • Assist customers with inquiries related to gaming and esports products and services.
  • Resolve customer complaints and provide effective solutions promptly.
  • Offer guidance and information about gaming features and services.
  • Document customer interactions accurately for quality assurance.
  • Collaborate with the gaming team to enhance the overall customer experience.

Requirements

  • Fluency in Spanish (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles, preferably in gaming or esports.
  • Excellent problem-solving skills and a commitment to customer satisfaction.
  • Genuine passion for gaming and knowledge of the esports industry.
  • Ability to work effectively as part of a team.
  • Familiarity with customer service software and gaming platforms is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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