Slovak Speaking Technical Support

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Embark on a new adventure with Patrique Mercier Recruitment JP as a Slovak Speaking Technical Support Specialist, with a paid relocation to the beautiful country of Greece In this role, you will provide exceptional technical assistance to Slovak-speaking customers, addressing their inquiries and resolving issues related to innovative technology products and services. This exciting opportunity allows you to develop your technical skills and work in a collaborative environment while experiencing the rich culture and lifestyle of Greece. If you are enthusiastic about technology and customer service, we invite you to apply

Responsibilities
  • Deliver top-notch technical support to Slovak-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve customer inquiries pertaining to products and services effectively.
  • Document all customer interactions and technical issues accurately in the CRM system.
  • Collaborate with engineering and product teams to escalate and resolve more complex issues.
  • Participate in ongoing training to enhance product knowledge and improve support skills.
  • Collect customer feedback to suggest improvements for both products and support processes.
  • Assist in onboarding and training new team members when necessary.

Requirements

  • Fluency in Slovak and English, both written and spoken.
  • Strong technical aptitude and effective troubleshooting skills.
  • Excellent communication and customer service capabilities.
  • Prior experience in technical support or IT is advantageous but not essential.
  • Ability to learn new technologies quickly and adapt to evolving processes.
  • A collaborative spirit with a strong commitment to helping customers.
  • Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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