German Speaking Customer Support for Home Entertainment Systems Department
5 days ago
Patrique Mercier Recruitment FR is focused on connecting skilled professionals with vibrant career opportunities. We are currently looking for a German Speaking Customer Support Representative for the Home Entertainment Systems Department. This role is perfect for individuals who have a passion for technology and entertainment, and are eager to assist customers with their inquiries regarding home entertainment products.
Responsibilities- Provide exceptional customer support to German-speaking clients regarding home entertainment systems via phone, email, and chat.
- Assist customers with inquiries about product features, usage, troubleshooting, and warranty information.
- Efficiently resolve customer issues and complaints to ensure a positive customer experience.
- Document customer interactions accurately and manage follow-ups effectively.
- Collaborate with technical support and product development teams to address customer concerns and enhance service quality.
- Stay knowledgeable about the latest home entertainment technologies to offer relevant advice and assistance.
- Gather customer feedback to support continuous improvement initiatives within the department.
Requirements
- Fluency in German and English, both written and spoken.
- Previous experience in customer service, preferably in the technology or electronics sector.
- Strong communication skills and a customer-oriented attitude.
- Ability to troubleshoot technical issues and provide effective solutions.
- Proficient in using customer support software and standard office applications.
- Detail-oriented with strong organizational skills.
- Flexibility to work varied hours, including weekends and evenings if necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to announce an opening for a German Speaking Customer Support Representative in the Home Entertainment Systems Department. In this pivotal role, you will provide outstanding support to German-speaking customers regarding their home entertainment systems, assisting with inquiries, troubleshooting issues, and ensuring a...
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Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeJoin Our Home Entertainment Team Patrique Mercier Recruitment ES is excited to announce an opportunity for a German Speaking Customer Support representative for our Home Entertainment Systems Department If you're fluent in German and have a passion for technology and entertainment, this role is designed for you.In this dynamic position, you will assist...
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