Polish Speaking Customer Support for Home Entertainment Systems Department
2 days ago
Patrique Mercier Recruitment is excited to announce a position for a Polish Speaking Customer Support Representative for the Home Entertainment Systems Department. In this role, you will be responsible for providing outstanding customer service to Polish-speaking clients, assisting them with inquiries and issues related to home entertainment systems. Your role will be crucial in ensuring customers have the best experience with their products. If you are passionate about customer service and have an interest in home entertainment technology, we encourage you to apply
Responsibilities- Provide high-quality support to Polish-speaking customers through phone, email, and chat regarding home entertainment systems.
- Assist users with service inquiries, troubleshooting, and product usage.
- Effectively resolve customer complaints and provide timely solutions to enhance satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with technical teams to address and solve customer issues effectively.
- Stay informed about product features and industry trends to provide knowledgeable assistance to customers.
Requirements
- Fluency in Polish and English; additional language skills are a plus.
- Experience in customer support, particularly in technology or home entertainment sectors.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Familiarity with CRM systems and standard office software.
- A keen interest in home entertainment technology and a desire to help customers.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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