German Speaking Customer Support for Home Entertainment Systems Department
5 days ago
Join Our Home Entertainment Team Patrique Mercier Recruitment ES is excited to announce an opportunity for a German Speaking Customer Support representative for our Home Entertainment Systems Department If you're fluent in German and have a passion for technology and entertainment, this role is designed for you.
In this dynamic position, you will assist German-speaking customers with queries related to our home entertainment products, ensuring they have an enjoyable and seamless experience. This is a fantastic chance to blend your love for entertainment with excellent customer service. If you're ready to contribute to a team that values innovation, we want to hear from you
Your Responsibilities- Provide exceptional customer support to German-speaking clients regarding home entertainment systems through various communication channels.
- Assist customers with inquiries, technical issues, and product information, ensuring high levels of satisfaction.
- Document customer interactions accurately and efficiently in our CRM system.
- Collaborate with team members to meet service objectives and enhance overall customer experience.
- Participate in ongoing training to stay updated on product features and industry trends.
Requirements
- Fluency in German (written and spoken) is essential. Your nationality and native language should be stated in your C.V. or cover letter.
- A strong enthusiasm for home entertainment technology and products.
- Previous experience in customer support is beneficial but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive problem-solver with a customer-focused attitude.
- Strong analytical skills and attention to detail.
- Ability to work collaboratively in a team environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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