French Speaking Customer Service for Eco-Friendly Products Department
5 days ago
Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a French Speaking Customer Service Representative to join the Eco-Friendly Products Department of a dynamic and forward-thinking company. This role is ideal for individuals who are passionate about sustainability and committed to providing exceptional customer support.
Responsibilities- Provide outstanding customer service to French-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries about eco-friendly products, helping them make informed purchasing decisions.
- Handle customer complaints and resolve issues with a focus on customer satisfaction and retention.
- Document customer interactions accurately and maintain detailed records in the company's database.
- Stay updated on product offerings, environmental initiatives, and company policies to provide pertinent information to customers.
- Promote a positive company image by fostering relationships with customers and encouraging eco-friendly practices.
- Collaborate with other departments to address customer needs and improve overall service quality.
Requirements
- Fluency in French and proficiency in English, both written and spoken.
- Experience in customer service, preferably with a focus on eco-friendly or sustainable products.
- Strong communication and interpersonal skills.
- Ability to solve problems effectively and provide thoughtful solutions.
- Proficient in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- A genuine interest in sustainability and eco-friendly practices.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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