Spanish Speaking Customer Service for Eco-Friendly Products Department
5 days ago
Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a Spanish Speaking Customer Service Representative in the Eco-Friendly Products Department. This role is ideal for individuals who are passionate about sustainability and want to make a positive impact by helping customers navigate eco-friendly product options.
Responsibilities- Provide outstanding customer service to Spanish-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding eco-friendly products, including features, benefits, and sustainability information.
- Resolve customer complaints and ensure timely and effective issue resolution to maximize satisfaction.
- Document customer interactions accurately in the customer relationship management (CRM) system.
- Promote awareness of the company's eco-friendly initiatives and products to customers.
- Stay updated on sustainability trends and product knowledge to provide informed recommendations.
- Facilitate feedback collection from customers to enhance product offerings and service quality.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, preferably in retail or eco-friendly product sectors.
- Strong communication and interpersonal skills.
- Ability to handle customer inquiries with patience and empathy.
- Proficient in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- A genuine passion for sustainability and eco-friendly living.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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