Dutch Speaking Customer Service for Eco-Friendly Products Department
11 hours ago
Patrique Mercier Recruitment PT is excited to announce a fantastic opportunity for a Dutch Speaking Customer Service Representative in the Eco-Friendly Products Department. This role is perfect for individuals who are passionate about sustainability and want to be part of a company that prioritizes environmentally friendly practices. As a representative, you will assist Dutch-speaking customers by providing support and information regarding our eco-friendly product range, helping them make informed choices for a sustainable lifestyle. If you are enthusiastic about customer service and the environment, we would love to hear from you
Key Responsibilities- Provide exemplary customer support in Dutch, addressing inquiries related to eco-friendly products and sustainability practices.
- Assist customers with orders, product information, and support for any issues they may encounter.
- Document customer interactions accurately, ensuring detailed records for quality control and follow-up.
- Collaborate with the eco-friendly products team to relay customer feedback and enhance product offerings.
- Stay informed about the latest trends in sustainable products and practices to provide customers with relevant information.
- Engage with customers proactively, promoting our eco-friendly initiatives and encouraging sustainable practices.
- Participate in training and development sessions to increase product knowledge and enhance customer service skills.
Requirements
- Fluency in Dutch, along with strong written and spoken English communication skills.
- Previous experience in customer service, especially in eco-friendly or sustainable product fields, is advantageous.
- Strong problem-solving skills with a commitment to providing outstanding service.
- Excellent verbal and written communication abilities to effectively assist customers.
- Able to manage multiple tasks and prioritize effectively in a dynamic work environment.
- Attention to detail and organizational skills to maintain accurate records and customer interactions.
- A passion for sustainability and eco-friendly products will be a significant advantage in this role.
Benefits
- Performance bonus.
- Transportation bonus.
- Private health care benefits
- 2 additional salaries per year.
- Fully paid training by certified instructors
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