Dutch Speaking Customer Service for Eco-Friendly Products Department

8 hours ago


Athens, Attica, Greece Patrique Mercier Recruitment PT Full time

Patrique Mercier Recruitment PT is excited to announce a fantastic opportunity for a Dutch Speaking Customer Service Representative in the Eco-Friendly Products Department. This role is perfect for individuals who are passionate about sustainability and want to be part of a company that prioritizes environmentally friendly practices. As a representative, you will assist Dutch-speaking customers by providing support and information regarding our eco-friendly product range, helping them make informed choices for a sustainable lifestyle. If you are enthusiastic about customer service and the environment, we would love to hear from you

Key Responsibilities
  • Provide exemplary customer support in Dutch, addressing inquiries related to eco-friendly products and sustainability practices.
  • Assist customers with orders, product information, and support for any issues they may encounter.
  • Document customer interactions accurately, ensuring detailed records for quality control and follow-up.
  • Collaborate with the eco-friendly products team to relay customer feedback and enhance product offerings.
  • Stay informed about the latest trends in sustainable products and practices to provide customers with relevant information.
  • Engage with customers proactively, promoting our eco-friendly initiatives and encouraging sustainable practices.
  • Participate in training and development sessions to increase product knowledge and enhance customer service skills.

Requirements

  • Fluency in Dutch, along with strong written and spoken English communication skills.
  • Previous experience in customer service, especially in eco-friendly or sustainable product fields, is advantageous.
  • Strong problem-solving skills with a commitment to providing outstanding service.
  • Excellent verbal and written communication abilities to effectively assist customers.
  • Able to manage multiple tasks and prioritize effectively in a dynamic work environment.
  • Attention to detail and organizational skills to maintain accurate records and customer interactions.
  • A passion for sustainability and eco-friendly products will be a significant advantage in this role.

Benefits

  • Performance bonus.
  • Transportation bonus.
  • Private health care benefits
  • 2 additional salaries per year.
  • Fully paid training by certified instructors


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