German Speaking Customer Service for Eco-Friendly Products Department
5 days ago
Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for a German Speaking Customer Service Representative for the Eco-Friendly Products Department. This role is ideal for individuals who are passionate about sustainability and dedicated to providing top-notch service to customers seeking eco-friendly solutions.
Responsibilities- Provide exceptional customer service to German-speaking clients through various channels, including phone, email, and chat.
- Assist customers with inquiries regarding eco-friendly products, including product information, availability, and pricing.
- Resolve customer complaints and issues in a timely and professional manner to ensure satisfaction.
- Document interactions and maintain accurate records within the company's customer relationship management system.
- Collaborate with internal teams to provide holistic solutions and enhance customer experience.
- Stay informed about eco-friendly product trends, company offerings, and sustainability initiatives to better assist customers.
- Promote a positive brand image while engaging with customers and providing knowledgeable assistance.
Requirements
- Fluency in German and English, both written and spoken.
- Proven experience in customer service, preferably in eco-friendly products or a related field.
- Strong communication and interpersonal skills.
- Ability to resolve issues effectively and manage customer inquiries with patience.
- Proficient in using customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- A genuine interest in sustainability and eco-friendly practices.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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