
Polish Speaking Customer Support for Food Delivery Service Department
3 days ago
Patrique Mercier Recruitment is excited to offer an opportunity for a Polish Speaking Customer Support Representative for our Food Delivery Service Department. In this vibrant role, you will provide exceptional support to Polish-speaking customers, assisting them with their inquiries and ensuring a smooth experience with our food delivery services. If you have a passion for customer service and enjoy working in a fast-paced environment, we encourage you to apply
Responsibilities- Deliver outstanding customer support to Polish-speaking clients via phone, email, and live chat.
- Assist customers with order placements, tracking deliveries, and resolving any issues that arise.
- Handle and resolve customer complaints efficiently to ensure satisfaction.
- Document all customer interactions accurately in the CRM system.
- Collaborate with internal teams to provide seamless service and enhance customer experience.
- Stay informed about menu offerings and promotions to provide knowledgeable assistance to customers.
Requirements
- Fluency in Polish and English; additional language skills are a plus.
- Experience in customer support, particularly in the food delivery or hospitality industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a focus on customer satisfaction.
- Familiarity with CRM systems and proficiency in standard office software.
- A positive attitude and the ability to work well in a team-oriented environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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