Dutch Speaking Customer Support for Food Delivery Service Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer a unique opportunity for Dutch Speaking Customer Support representatives to join our team within the Food Delivery Service Department. This role is perfect for individuals passionate about customer service and the food industry. You will be responsible for assisting customers with their inquiries, ensuring they have a seamless experience when using our food delivery services. If you are fluent in Dutch and eager to make a difference in the food delivery sector, we want to hear from you

Responsibilities
  • Provide excellent customer support via phone, email, and chat in Dutch.
  • Assist customers with inquiries regarding food delivery orders and services.
  • Manage and resolve customer complaints effectively and efficiently.
  • Guide customers through the ordering process and educate them about available options.
  • Document customer interactions for tracking and continuous improvement of services.
  • Collaborate with team members to enhance the customer experience and service quality.

Requirements

  • Fluency in Dutch (both spoken and written) is required.
  • Exceptional communication and interpersonal skills.
  • Previous experience in customer service or support roles is highly preferred.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Ability to work efficiently in a fast-paced environment.
  • A positive attitude and collaborative spirit are essential.
  • Familiarity with the food delivery industry is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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