Nordic Speaking Advisor

6 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment is thrilled to announce a new opportunity for a Nordic Speaking Advisor in the vibrant city of Athens, Greece We are looking for enthusiastic individuals with a passion for customer service to join our dynamic team and support our Nordic-speaking clients.

In this role, you will engage with customers through various channels, assisting them with inquiries and providing tailored solutions to enhance their experience. If you excel in a multilingual environment and enjoy helping others, this position is perfect for you

Key Responsibilities
  • Assist Nordic-speaking clients via phone, email, and chat, delivering exceptional customer service.
  • Address customer inquiries and provide accurate information about products and services.
  • Document all customer interactions and feedback in the CRM system for future reference.
  • Work collaboratively with team members to improve service delivery and resolve issues.
  • Participate in training programs to continually enhance product knowledge and service skills.
  • Offer insights and suggestions based on client interactions to help improve processes.

Requirements

  • Fluency in at least one Nordic language (e.g., Swedish, Norwegian, Danish, Finnish) and English; additional languages are a bonus.
  • Previous experience in customer service or a similar role is preferred.
  • Strong communication skills with a customer-focused mindset.
  • Able to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
  • Familiarity with CRM systems and basic computer proficiency.
  • A passion for helping others and delivering exceptional service.
  • Must be eligible to work in Athens, Greece.

Benefits

  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Competitive performance bonuses.
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Referral Program: Bring your friends and receive great bonuses
  • Free Greek language courses.
  • Work for a Great Place to Work-Certified Company.

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