Nordic Speaking Customer Support for Home Security

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Home Security Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Nordic Speaking Customer Support representative in the Home Security & Alarm Systems Department. If you are fluent in one or more Nordic languages (including Danish, Swedish, Norwegian, or Finnish) and have a keen interest in ensuring safety and security, this is the perfect role for you

In this essential position, you will assist Nordic-speaking customers with inquiries about our home security solutions, helping them to feel safe and supported. This role promises personal and professional growth while allowing you to make a difference in people's lives. If you're ready to take the next step in your career and contribute to the safety sector, we want to hear from you

Your Responsibilities
  • Provide exceptional customer support to Nordic-speaking clients across various communication channels.
  • Assist customers with inquiries regarding home security products and alarm systems, ensuring their peace of mind.
  • Document customer interactions accurately within our CRM system.
  • Work collaboratively with team members to achieve service goals and boost customer satisfaction.
  • Participate in ongoing training to enhance product knowledge and service delivery.

Requirements

  • Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please ensure to clearly state your nationality and native language in your C.V. and/or Cover Letter.
  • A strong commitment to delivering quality customer service.
  • Previous experience in customer support or related fields is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a problem-solving mindset.
  • Strong attention to detail and organizational skills.
  • Willingness to embrace ongoing learning and growth opportunities within the industry.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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