Czech Speaking Customer Service for Health

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is thrilled to present a unique opportunity for a Czech Speaking Customer Service Representative for the Health & Wellness Products Department. This role is ideal for individuals who are passionate about health and wellness and excel at providing excellent service to customers.

Responsibilities
  • Provide outstanding customer service to Czech-speaking clients through various channels including phone, email, and chat.
  • Assist customers with inquiries related to health and wellness products, orders, and returns.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Maintain accurate records of customer interactions and document inquiries in the company's database.
  • Collaborate with the product and sales teams to ensure thorough understanding of product offerings and promote related benefits.
  • Stay informed about the latest trends in health and wellness in order to provide knowledgeable assistance to customers.
  • Promote a positive customer experience by actively listening and addressing customer needs.

Requirements

  • Fluency in Czech and English, both written and spoken.
  • Prior experience in customer service, preferably in a health and wellness or related industry.
  • Excellent communication and problem-solving skills.
  • Ability to manage multiple inquiries and maintain attention to detail.
  • Proficient in customer service software and Microsoft Office applications.
  • Strong organizational skills and a proactive approach to customer support.
  • A passion for health and wellness with a desire to help customers improve their well-being.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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