French Speaking Customer Service for Veterinary Services Department
4 days ago
Patrique Mercier Recruitment FR is thrilled to announce a unique opportunity for a French Speaking Customer Service Representative in the Veterinary Services Department. This role is ideal for individuals who are passionate about animal welfare and committed to providing exceptional support to pet owners.
Responsibilities- Deliver high-quality customer service to French-speaking clients via phone, email, and chat, addressing inquiries regarding veterinary services and pet care.
- Assist clients with appointment scheduling, service inquiries, and general questions about animal health.
- Handle customer complaints and issues with professionalism, ensuring timely and effective resolutions.
- Document customer interactions and maintain accurate records in the company's system.
- Collaborate with veterinary staff to provide accurate information and facilitate client needs.
- Stay informed about veterinary services, health tips, and promotions to effectively assist customers.
- Promote a friendly and supportive environment to ensure a positive experience for pet owners.
Requirements
- Fluency in French and English, both written and spoken.
- Experience in customer service, preferably in a healthcare or veterinary setting.
- Outstanding communication and interpersonal skills.
- Strong problem-solving abilities and a commitment to customer care.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational and multitasking skills.
- A genuine passion for animals and a desire to assist pet owners with their needs.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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