Technical Support

3 days ago

Athens, Attica, Greece SOFTONE Full time

The merger of SOFTONE and ENTERSOFT has formed the largest provider of business software products and services in Greece. This newly unified organization now boasts over 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

With strong expertise, high specialization, and continuous investment in innovation, the new organization offers a comprehensive portfolio of digital solutions—ranging from ERP, CRM, HCM, and Accounting to Digital Commerce platforms, E-Invoicing services, solutions for freelancers and small businesses, ESG Reporting, E-Procurement, and industry-specific applications for retail, hospitality, and other sectors. These solutions provide high added value to businesses, actively supporting their digital transformation across all processes.

For more information, visit:

We are looking for a Technical Support & Integration Consultant to join our high caliber team.

Your Contribution to the Team

  • Participate in the analysis, development, configuration, and support of innovative applications and services.
  • Focus on electronic document exchange (EDI) and business process integration.
  • Provide technical support and troubleshooting to clients via phone, email, or remote access.
  • Ensure customer satisfaction through timely and effective issue resolution.

Your Qualifications & Competencies

  • Degree in Computer Science or a related field.
  • Minimum 1-2 years of experience in a similar support/consulting role.
  • Excellent knowledge of MS SQL Server and T-SQL.
  • Strong communication skills in Greek and English (written and verbal).
  • Proven ability to communicate effectively with corporate clients.
  • Demonstrates patience, professionalism, and persistence.
  • Strong team spirit and willingness to collaborate constructively with others.
  • Quick learner with the ability to understand new technologies rapidly.
  • Skilled in problem diagnosis, analysis, and resolution.
  • Knowledge or experience with EDI standards and processes is highly desirable.

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

Competitive remuneration package

Private health insurance plan

Hybrid working model

Opportunity to work alongside people who are always eager to mentor

Funded training & development opportunities

Catering food services

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