Nordic Speaking Customer Service for Health
5 days ago
Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for a Nordic Speaking Customer Service Representative for the Health & Wellness Products Department. This role is ideal for individuals who are passionate about health and wellness and are eager to provide exceptional service to Nordic-speaking clients.
Responsibilities- Provide top-tier customer service to Nordic-speaking clients via phone, email, and chat regarding health and wellness products.
- Assist customers with product inquiries, order placements, and issues related to returns and exchanges.
- Educate customers on product features, benefits, and proper usage to enhance their wellness experiences.
- Handle customer complaints and feedback professionally, striving to maintain high levels of customer satisfaction.
- Stay up-to-date on company products, health trends, and promotions to provide accurate information.
- Document all customer interactions thoroughly and maintain accurate records for service improvement.
- Collaborate with other teams to resolve complex inquiries and enhance customer support.
Requirements
- Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, Finnish) and English, both written and spoken.
- Previous experience in customer service, preferably in the health and wellness sector.
- Strong communication and interpersonal skills.
- Ability to handle sensitive information with discretion and professionalism.
- Familiarity with health and wellness products is a plus.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational and time-management skills.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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