Nordic Speaking Customer Service for Health

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for a Nordic Speaking Customer Service Representative for the Health & Wellness Products Department. This role is ideal for individuals who are passionate about health and wellness and are eager to provide exceptional service to Nordic-speaking clients.

Responsibilities
  • Provide top-tier customer service to Nordic-speaking clients via phone, email, and chat regarding health and wellness products.
  • Assist customers with product inquiries, order placements, and issues related to returns and exchanges.
  • Educate customers on product features, benefits, and proper usage to enhance their wellness experiences.
  • Handle customer complaints and feedback professionally, striving to maintain high levels of customer satisfaction.
  • Stay up-to-date on company products, health trends, and promotions to provide accurate information.
  • Document all customer interactions thoroughly and maintain accurate records for service improvement.
  • Collaborate with other teams to resolve complex inquiries and enhance customer support.

Requirements

  • Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, Finnish) and English, both written and spoken.
  • Previous experience in customer service, preferably in the health and wellness sector.
  • Strong communication and interpersonal skills.
  • Ability to handle sensitive information with discretion and professionalism.
  • Familiarity with health and wellness products is a plus.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational and time-management skills.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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