Italian Speaking

1 week ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Embark on a new professional journey as an Italian-speaking customer service representative in the vibrant city of Athens, Greece This role comes with the fantastic perk of fully paid relocation, giving you the opportunity to explore a new culture while building your career in a dynamic and supportive environment. In this position, you will engage with Italian-speaking customers, assisting them with inquiries and providing exceptional service related to our products and services. If you have a passion for helping others and are excited to work in a thriving international context, we would love to hear from you

Responsibilities
  • Provide outstanding customer support to Italian-speaking clients through various channels, including phone, email, and chat.
  • Address customer inquiries and resolve issues effectively to ensure high levels of satisfaction.
  • Maintain comprehensive knowledge of the company's products and services to assist customers accurately.
  • Document all customer interactions in the company's CRM system to keep precise records.
  • Work collaboratively within a team to enhance customer service quality and share knowledge.
  • Participate in training and development sessions to continually improve service skills.
  • Offer feedback and suggestions to improve processes and overall customer experience.

Requirements

  • Fluent in Italian, both written and spoken; proficiency in English is essential.
  • Excellent communication and interpersonal skills with a strong customer-centric approach.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Strong problem-solving skills with keen attention to detail.
  • Previous experience in customer service is preferred, ideally in an international or tech-related context.
  • Familiarity with CRM systems and customer support tools.
  • A positive attitude, adaptability, and enthusiasm for experiencing a new culture.
  • Willingness to relocate to Greece.

Benefits

  • Lower cost of living in Athens compared to many Western European cities, including Italy, allowing for greater savings and better quality of life.
  • Competitive total salary of approximately €1300 per month.
  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth and development opportunities.
  • Competitive performance bonuses.
  • 2 additional salaries per year.
  • Comprehensive healthcare benefits and numerous discounts.
  • Fully paid training conducted by certified instructors.
  • Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.
  • Special events and community & social responsibility initiatives.
  • Referral Program: Bring your friends and earn attractive bonuses
  • Free Greek language courses to help you integrate and thrive locally.
  • Work for a Great Place to Work-Certified Company.

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