German Speaking Customer Service for Aviation Department in Athens, Greece

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a German-speaking Customer Service Representative in our Aviation Department If you have a passion for customer service and an interest in the aviation industry, this is the perfect role for you. In this position, you will assist German-speaking clients with their inquiries, providing exceptional support and ensuring a seamless experience within the aviation sector. Join us in helping people navigate their travel needs while being part of a dynamic and dedicated team

Your Responsibilities
  • Provide outstanding customer service to German-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with inquiries related to aviation services, bookings, and travel information.
  • Resolve issues promptly and professionally to ensure customer satisfaction.
  • Document customer interactions meticulously to aid in service improvement initiatives.
  • Collaborate with team members to achieve departmental goals and maintain high service standards.
  • Engage in ongoing training to stay well-informed of aviation developments and best practices.

Requirements

  • Fluency in German (both written and spoken) is essential.
  • Strong commitment to customer service and problem-solving.
  • Experience in the customer service industry is beneficial but not mandatory.
  • Excellent communication and interpersonal skills.
  • A keen interest in the aviation industry.
  • Ability to navigate fast-paced environments while maintaining a professional approach.
  • Willingness to learn and grow within a supportive team atmosphere

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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