German Customer Support Consultant for Telecommunications Company

4 days ago


Athens, Attica, Greece speakit Full time

Are you fluent German speaker?

You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe.

Apply now and live your next job experience in Greece

As a customer service consultant in this project, your daily responsibilities will include:

  • Respond promptly to customer inquiries and concerns via phone, email, or chat
  • Resolve customer issues and complaints effectively and efficiently
  • Manage high volumes of inbound calls
  • Upsell products and services to customers when appropriate
  • Escalate customer issues to the appropriate department or manager as needed
  • Collaborate with other departments to resolve customer issues and concerns

Requirements

The role of a German Customer Support Consultant requires:

  • C2 in German & B2 in English (Written & verbal)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Relocation to Greece
  • EU Passport

Benefits

What you' ll gain:

  • Excellent monthly salary 1300 gross
  • 14 salaries per year
  • Unlimited contract
  • Performance bonus
  • Unlimited sales bonus (based on upselling)
  • Meal voucher EUR per month )
  • Health Package
  • Complete relocation support:
    Flight to Athens
    Taxi to pick up from airport
    Airbnb for 4 weeks
    Assistance to issue hiring documents


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