Italian Speaking Customer Service for Anti-Financial Crime Unit, Athens, Greece
4 days ago
Patrique Mercier Recruitment ES is excited to offer a unique opportunity for an Italian-speaking Customer Service Representative to join the Anti-Financial Crime Unit based in Athens, Greece. In this vital role, you will assist customers in navigating through inquiries related to financial crime prevention and compliance. If you possess strong communication skills and a keen interest in supporting customers within a challenging yet rewarding environment, this position is perfect for you. Join a dedicated team focused on integrity and protection from financial crime, while enjoying the vibrant life in Athens
Your Responsibilities- Assist Italian-speaking clients with inquiries related to anti-financial crime processes and policies.
- Provide clear and accurate information to ensure clients understand compliance requirements.
- Efficiently resolve customer issues while maintaining a professional demeanor.
- Document all customer interactions and inquiries accurately for compliance purposes.
- Collaborate with team members to enhance the overall service experience.
- Engage in training sessions to remain current with regulatory practices and company policies.
Requirements
- Fluency in Italian (both written and spoken) is essential.
- Strong communication skills, particularly in customer service settings.
- Interest in financial crime prevention and compliance is a plus.
- Excellent listening skills and the ability to empathize with clients.
- Ability to work well under pressure and maintain professionalism.
- Willingness to relocate to Athens, Greece, and adapt to a new environment.
- A desire to learn and contribute to a mission-driven team
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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