Spanish Speaking Customer Support for Ride-Sharing App Department
5 days ago
Join Our Dynamic Team Patrique Mercier Recruitment ES is excited to announce an opening for a Spanish Speaking Customer Support representative for our Ride-Sharing App Department If you're fluent in Spanish and have a passion for helping customers navigate their ride-sharing experiences, this position is perfect for you
In this key role, you will assist Spanish-speaking customers with their inquiries related to our ride-sharing services, ensuring they receive the best support for a seamless experience. Embrace the fast-paced and innovative environment of the ride-sharing industry, while contributing to customer satisfaction and loyalty. If you're ready to make an impact, we want to hear from you
Your Responsibilities- Deliver exceptional customer support to Spanish-speaking clients through multiple channels, including phone, email, and chat.
- Assist customers with inquiries and issues related to our ride-sharing platform.
- Document customer interactions accurately in our CRM system.
- Collaborate closely with team members to achieve service targets and improve customer experiences.
- Participate in ongoing training to grasp product knowledge and industry trends.
Requirements
- Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a fast-paced environment while managing multiple tasks.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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