Finnish Speaking Customer Service Agent in Greece

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as a Finnish Speaking Customer Service Agent and embrace a rewarding opportunity with a paid relocation package to beautiful Greece In this exciting position, you will provide exceptional support to Finnish-speaking customers, addressing inquiries, resolving issues, and ensuring a stellar customer experience. This role not only allows you to utilize your language skills but also gives you the chance to immerse yourself in a vibrant culture. If you are enthusiastic about helping customers and ready for a new adventure, we would love to hear from you

Responsibilities
  • Deliver high-quality customer service to Finnish-speaking clients through phone, email, and chat.
  • Address customer inquiries quickly and effectively, ensuring satisfaction with each interaction.
  • Develop and maintain a thorough understanding of the company's products and services to assist customers accurately.
  • Document customer interactions in the CRM system for tracking and reporting.
  • Collaborate with team members to boost service delivery and enhance overall customer experience.
  • Engage in ongoing training to stay updated on product knowledge and customer service practices.
  • Identify opportunities for service improvements based on customer feedback.

Requirements

  • Fluent in Finnish and English, both written and spoken.
  • Strong communication skills with a focus on customer satisfaction and problem-solving.
  • Ability to work effectively in a team-oriented, fast-paced environment.
  • Prior experience in customer service is advantageous but not mandatory.
  • Proactive, adaptable, and eager to learn new skills.
  • Willingness to relocate to Greece and immerse yourself in a new culture.
  • Genuine enthusiasm for helping customers and addressing their needs.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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