Italian Customer Support in Greece

2 days ago

Thessaloniki, Greece Cross Border Talents Full time

Make an Impact in Customer Support – Join Our Team in Greece

Are you passionate about helping people and delivering exceptional service? This is your chance to grow your career in a dynamic and international environment, all while living in the beautiful and culturally rich country of Greece.

Role Overview:

As a Customer Support Specialist, you’ll be the first point of contact for users across various channels. Whether assisting with account access, payment issues, or general product inquiries, you'll play a key role in ensuring a smooth and positive customer experience.

Key Responsibilities:

  • Provide prompt, friendly support via chat and email

  • Assist users with login issues, account questions, and service-related inquiries

  • Deliver clear, empathetic, and professional responses

  • Ensure each interaction meets quality and satisfaction standards

  • Maintain accurate documentation of all support cases

  • Collaborate with team members to continuously improve the customer experience

Requirements:

  • Fluent in Italian (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
  • Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

  • Remote Work: Enjoy the flexibility of working from home

  • Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect

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