Italian Customer Support in Greece
2 weeks ago
Make an Impact in Customer Support – Join Our Team in Greece
Are you passionate about helping people and delivering exceptional service? This is your chance to grow your career in a dynamic and international environment, all while living in the beautiful and culturally rich country of Greece.
Role Overview:
As a Customer Support Specialist, you’ll be the first point of contact for users across various channels. Whether assisting with account access, payment issues, or general product inquiries, you'll play a key role in ensuring a smooth and positive customer experience.
Key Responsibilities:
- Provide prompt, friendly support via chat and email
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Assist users with login issues, account questions, and service-related inquiries
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Deliver clear, empathetic, and professional responses
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Ensure each interaction meets quality and satisfaction standards
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Maintain accurate documentation of all support cases
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Collaborate with team members to continuously improve the customer experience
Requirements:
- Fluent in Italian (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
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Remote Work: Enjoy the flexibility of working from home
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let’s connect
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