Remote Italian speaking Customer Service Representative in Greece
21 hours ago
Join a Team That Values Empathy, Excellence, and Innovation
Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy will make a real difference.
What You will Do
- Provide empathetic, accurate, and timely support to the users.
- Stay informed about the products and community standards to offer effective solutions.
- Make thoughtful decisions while advocating for the community's best interests.
- Investigate and resolve user issues, including account support requests and reports of abusive content.
- Respond to inquiries with speed, quality, and empathy.
- Use your market-specific knowledge to identify scalable improvements in user support.
- Analyze data to enhance user experience and improve workflows.
- Enforce Terms of Use by monitoring and addressing abuse reports.
- Spot trends and escalate complex issues to the global team when necessary.
What We are Looking For
- Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly in Italian (C1-C2) and English (B2).
- A proactive attitude with a bias toward doing whats right for the community.
- Attention to detail and a results-driven mindset.
- Ability to analyze data and identify trends to enhance workflows.
- Familiarity with products and community standards (training will be provided).
What We Offer
Compensation & Benefits
- Salary: 1100 EUR gross monthly x 14 per year
- Performance bonus: up to 200 EUR per month
- Work Schedule: Monday Sunday 09.00 19.00 (8 hours per day, 5 days per week with rotative shifts)
- Opportunity to work in an international and supportive environment in Athens.
- Continuous training and career development opportunities.
- Flexible working conditions and a vibrant workplace culture.
- Relocation assistance for candidates outside of Greece.
- Options to work remotely.
-
Thessaloniki, Central Macedonia, Greece TP GREECE Full time €2,000 - €25,000 per yearItalian-Speaking Video Streaming Customer ExpertsTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 448 θέσεωνΘεσσαλονίκηΤοποθεσίαΘεσσαλονίκηπριν 7 μέρεςΗμ. ανάρτησηςπριν 7 μέρεςN/AΕπίπεδο...
-
Thessaloniki, Central Macedonia, Greece TP Greece Full time €104,000 - €130,878 per yearJob Overview: Job Languages Italian Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Italian language skills Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand ...
-
Thessaloniki, Central Macedonia, Greece FH Collective - Academy Full time €104,000 - €130,878 per yearWe're Hiring Customer Support SpecialistsLocation: Greece (Remote)Client: A leading BPO company in GreeceAre you looking to grow your international career in a dynamic and supportive environment?Join our expanding team and represent world-renowned brands by delivering exceptional customer support and building meaningful relationships with clients.What We...
-
Thessaloniki, Central Macedonia, Greece wherewework Magyarország Full time €45,000 - €55,000 per yearon behalf of:TP GreeceJoin our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Italian language skillsJoin our Thessaloniki team and work in the mostfantastic industry in the world, delivering wonderfulcustomer experiencefor the global leadingfantasy entertainment brandGrab the opportunity to work witha...
-
Thessaloniki, Central Macedonia, Greece TP Full time €45,000 - €55,000 per yearJoin our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Italian language skillsJoin our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brandGrab the opportunity to work with a top subscription...
-
Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Customer Service Representative
5 days ago
Thessaloniki, Central Macedonia, Greece Vinmar International Full time €35,000 - €45,000 per yearPrime Plastics, a VINMAR's company, is looking for a Dutch/German Speaking Customer Service Representative in Sindos.Vinmar is a global marketing and distribution company that brings value to the world's leading producers and users of plastics and chemicals through the supply of best-in-class products and tailored business solutions.With over 45...
-
Customer Service Representative
5 days ago
Thessaloniki, Central Macedonia, Greece VINMAR INTERNATIONAL Full time €15,000 - €30,000 per yearPrime Plastics, a VINMAR's company, is looking for a Dutch/German Speaking Customer Service Representative in Sindos.Vinmar is a global marketing and distribution company that brings value to the world's leading producers and users of plastics and chemicals through the supply of best-in-class products and tailored business solutions.With over 45 years of...
