French-speaking Customer Support Representative

2 weeks ago

Thessaloniki, Greece Cross Border Talents Full time

About the Role:

Are you fluent in French and passionate about customer service? Join one of the fastest-growing customer experience teams in Greece and support global brands from a vibrant, multicultural office in the heart of the Mediterranean.

Whether you're looking to start a new career or continue growing your support experience, this is your chance to combine work with lifestyle in a beautiful and sunny destination.

Your Responsibilities:

Deliver exceptional customer support in French via phone, email, and live chat.

Assist with product, service, order, or technical inquiries for leading international clients.

Provide accurate and timely responses while maintaining high levels of customer satisfaction.

Record customer interactions and feedback in internal systems.

Work closely with colleagues and supervisors to continuously improve processes and services.

What We're Looking For:

Native-level or fluent French speaker (C2).

Basic English proficiency (B1+) for training and internal communication.

Excellent communication and interpersonal skills.

Previous experience in customer service, hospitality, or retail is a plus but not mandatory.

Problem-solving mindset and willingness to learn.

EU citizenship or valid work permit for Greece.

Willingness to relocate and start a new chapter in Greece.

What's In It For You:

️ Relocation package: flight to Greece, airport pick-up, and free accommodation for the first few weeks.

Help with finding long-term housing.

Competitive salary and performance-based monthly bonuses.

Private health insurance and wellness support.

Fully paid training and professional development programs.

Join a global team and work in an inclusive, international environment.

️ Live and work in one of Europe's most attractive and affordable countries enjoy Greek culture, food, sea, and sunshine.

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