Remote Junior Customer Support Representative
2 weeks ago
- Handle customer inquiries via phone, email, and chat, providing professional, accurate, and timely responses.
- Assist customers with product-related questions, issues, and troubleshooting.
- Provide technical support when necessary and escalate complex inquiries to the appropriate departments.
- Maintain customer records and document interactions in the CRM system.
- Strive to meet and exceed customer satisfaction and performance targets.
- Contribute to continuous improvement in customer service processes and workflows.
- Language Skills: Native or fluent in Italian; proficiency in English (B2 or higher).
- Strong communication skills and a positive, customer-first attitude.
- Ability to handle customer inquiries with patience, empathy, and professionalism.
- No prior experience required – comprehensive training will be provided.
- Basic computer skills and ability to work with customer service tools and software.
- A team player with a proactive approach to learning and problem-solving.
- Begin your career in customer support with a comprehensive training program.
- Enjoy working in a vibrant, multicultural environment in Athens.
- Competitive salary and benefits package.
- Opportunities for career growth and development within the company.
- Be part of a supportive, friendly, and professional team.
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Remote Junior Customer Support- German Speaking
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Thessaloniki, Greece Cross Border Talents Full timeJob Responsibilities: Handle customer inquiries via phone, email, and chat. Assist customers with product information, troubleshooting, and issue resolution. Maintain accurate records and follow up on customer requests. Ensure customer satisfaction and deliver a positive experience. Collaborate with the team and follow company guidelines. Requirements: ...
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Remote Junior Customer Support Polish Speaking
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Thessaloniki, Greece Cross Border Talents Full timeON-SITE TRAINING IN ATHENS, THEN REMOTEJob Responsibilities: Handle customer inquiries via phone, email, and chat. Assist customers with product information, troubleshooting, and solutions. Maintain customer satisfaction by resolving issues efficiently. Keep accurate records and follow up on customer requests. Collaborate with the team and follow company...
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Remote Danish Speaking Junior Customer Support
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Thessaloniki, Greece CBTalents Full timeItalian Customer Service Specialist – Remote from Anywhere in Greece Full-Time | Remote | Digital Projects | International Company Looking for a fresh career opportunity under the Mediterranean sun? Join our international team as an Italian Customer Service Specialist, supporting well-known digital brands—fully remotely from anywhere in Greece. Whether...
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Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
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Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
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Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
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Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
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Thessaloniki, Greece Cross Border Talents Full timeLooking for a New Beginning? Make the Move to Gorgeous Greece and Embrace Its Lifestyle, Culture, and Career Opportunities! We’re looking for a passionate and customer-focused Customer Support to join our vibrant and expanding team. If you enjoy fast-paced environments, love assisting others, and are great at resolving issues, this role might be the...
